Data Access Request

Data Access Request

Using the below form, you can choose to download or completely remove your data on this website.

PLEASE NOTE: Before you jump in. If you choose to remove your data, this cannot be undone. There is no way for your customer accounts to be restored.

EU residents have the right to access their data at any time. Using the form below, your online data with us is easy to view and manage. This includes information you have provided us with,  including your name, address, and phone number, along with less obvious things like shipment tracking numbers or VAT IDs (if relevant).

You have two options below:

  1. Export Data: You can choose to export and view all the data we store about you on this website. Your request is sent to our team who will verify your request. You will receive an email with a .zip file which you can extract and view in your web browser on your own computer. For security reasons, your data is available from us for only 3 days after each request.
  2. Erase Data: This request completely removes your personal data from this website. Once again, your request will be verified before we continue. This is a one-way action which cannot be undone, so please be sure you wish to go ahead with this before your commit.
    Please Note: Due to various laws, your personal data will be over-written, but records of your activity will remain. These records contain no personal data. EG: Your first name ‘Bob’ may become a hash ‘$)%BNvj’. This is to ensure our legal records and invoice trails are complete.