Data Access Request

Using the below form, you can choose to download or completely remove your data on this website.
PLEASE NOTE: Before you jump in. If you choose to remove your data, this cannot be undone. There is no way for your customer accounts to be restored.

EU residents have the right to access their data at any time. Using the form below, your online data with us is easy to view and manage. This includes information you have provided us with including your name, address, and phone number, along with less obvious things like shipment tracking numbers or VAT IDs (if relevant).

You have two options below:

  1. Export Data: You can choose to export and view all the data we store about you on this website. Your request is sent to our team who will verify your request. You will receive an email with a .zip file which you can extract and view in your web browser on your own computer. For security reasons, your data is available from us for only 3 days after each request.
  2. Erase Data: This request completely removes your personal data from this website. Once again, your request will be verified before we continue. This is a one-way action which cannot be undone, so please be sure you wish to go ahead with this before your commit.

Please Note: Due to various laws, your personal data will be over-written, but records of your activity will remain. These records contain no personal data. EG: Your first name ‘Bob’ may become a hash ‘$)%BNvj’. This is to ensure our legal records and invoice trails are complete.

© Copyright 2024 Sheffield Motorcycle Centre Limited. All rights reserved

Sheffield Motorcycle Centre Ltd  is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Sheffield Motorcycle Centre Ltd  to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

FINANCIAL COMPLAINTS PROCEDURE:

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive- compliance.co.uk

If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk

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